SERVICE AND SUPPORT

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Sales with Solutions

From proposal creation to deployment and recovery, McLane is dedicated to determining the best solution for your science application. We will help you plan a purchase for your project, prepare your team with training, and work to maintain your equipment in top operating condition for years to come. Solutions include:

Pre sales

  • Work with our engineers to select the most appropriate instruments for your needs.

Post sales

  • Attend training at our site, which is included with a new instrument purchase.
  • Contact technical support for help at any project phase.

On-going maintenance

  • Order an engineering evaluation to assess your instrument wear.
  • Give your instrument investment a long life of field performance with instrument refurbishment and repairs.

International Customers

  • Localized assistance in many countries.

Contact us to discuss your project, get pricing for an instrument purchase or service, or learn more about training.

If you prefer to speak directly to a support representative, please call  +1.508.495.4000 or email mclane@mclanelabs.com to set up a call any time during our hours of operation from Monday to Friday, 0800 to 1700 (EST, EDT), 1300 to 2000 (GMT). See our Support page for more details.

Please see our Support page for technical assistance.

CONTACT McLANE


Telephone support: +1 508.495.4000

Email: mclane@mclanelabs.com

Fax: +1 508.495.3333

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